liens externes concernant l'art: liens externes

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Privacy Policy

 

We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
The personal information that you give us when you place an order is used to process and fulfill your order. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services.
We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

 

Returns and Cancellations

 

 

Q: What is the guarantee on purchase and return policy?
A: Toperfect Art would like to only accept your down payment, 40% of the total to start to paint.
If you request we'll take pictures of the finished painting by digital camera and send you by email, you needn't pay the balance until you're satisfied with the quality. It's the best guarantee for your money safe.

Q: How to cancel orders?
A: If you want to cancel your order, please MUST inform us in 48 hours since make payment; then we’ll refund 100%. Once pass the time, we’ll start to paint for you in order to ship as soon as possible, there will be labor cost incurred so that only partial refund will be sent.

Q: What are we supposed to do if our clients' purchase arrives in spoilage?
A: Such cases seldom happen since our packages are in good condition and we have rich experiences for many years. Toperfect Art will be obliged to compensate any spoilage occurred during delivery if the responsibility lies with us. If the damaged is caused by express company, you won't have loss if only follow their procedures to claim.

Q: What's our attitudes towards our clients' claim for compensation?
A: Toperfect Art cherishes long-term volume business and make every effort to offer satisfying services. If our products fail to meet your expectation, we will spare no effort to repaint, change, reimburse, or take other reasonable measures according to your request as soon as our investigation proves that the corresponding responsibilities lie with us.

 
 

Delievery Time

 

After receive payment, we paint for your order. All of Toperfect’s NEW paintings are handmade and custom-made, NOT old stock and NOT recovered second-hand goods. It will take 20-35 business days for us to paint, check quality, and assure 100% hand painted artworks to be fully dry.
If you can’t wait so long, please MUST inform us in 48 hours since payment; then we’ll make a refund. Once pass the time, we’ll arrange your order and no refund 100% due to labor cost incurred.

 
oil paintings

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